The essential sections
Scope of work: The most important section. It should itemize every cleaning task, specify areas covered, and define frequency for each. Ask for an addendum with a detailed task list if the base contract is vague.
Service frequency and schedule: State clearly how often service occurs, which days, and whether timing is fixed or flexible around your patient schedule.
Pricing and payment terms: Confirm whether pricing is monthly or per-visit. Look for price escalation clauses tied to labor costs.
Contract duration and renewal: Most contracts run 12 months and auto-renew unless cancelled within a notice window. Mark your calendar.
Termination clause: What does it cost to exit early? Some contracts charge remaining months at full price.
Complaint and remedy process: How do you report a problem, and what's the response commitment?
Insurance and liability: The contract should confirm general liability coverage and provide a certificate naming your practice as an additional insured.
What to negotiate
Contracts are starting points. Ask for a trial period, mutual termination rights, and performance benchmarks tied to your complaint resolution process.